Refund/exchange policy

Refund & Exchange Policy

We aim to provide a smooth and trustworthy shopping experience for all our customers. Our refund and exchange period is 7 days from the date of delivery.

• Refunds:
  You may request a refund within 7 days. If the refund is requested without a specific reason, the delivery charge will be deducted from the refundable amount.

• Exchanges:
  Exchanges are accepted within 7 days. To start the process, please contact us through WhatsApp "+971 56 202 9664", Instagram, or by email at khaytthobes@gmail.com.

• Damaged or Defective Items:
  If your item arrives damaged or defective, please send us a clear picture of the issue within 7 days, and we will assist you immediately.

Thank you for choosing our Moroccan thobes. Your trust and satisfaction are our priority.